Unified Communications

Vanguard is an alliance partner with UniComm Consulting, the leading independent consulting company in unified communications. UniComm Consulting conducts projects with all parts of the enterprise, while Vanguard works with them to apply UC concepts in contact center environments.

Unified Communications – communications integrated to optimize business processes – can improve your customer service, differentiate your business, and cut your expense-to-revenue ratios across functional areas. It drives the effectiveness, performance and results of your employees by introducing much more effective collaboration capabilities.

Companies should act now to understand how these unfolding Unified Communications initiatives will affect how business is done in the future, and to plan how and when to incorporate these capabilities.

Our Practice

We have a clear and effective process that will help you identify the top opportunities for Unified Communications business improvements and cost savings. In roughly a month’s time, we can work with your team to formulate an effective 3- to 5-year strategy.

Vanguard staff understands this emerging market and the full range of vendor products and plans. We can assist in sorting through the alternatives, and in understanding which solution elements best fit your environment and goals. We can also assist you in technology and supplier selection, including RFIs and RFPs, if appropriate. Then, to fully realize the returns of a Unified Communications implementation, our industry-leading team can assist you with business process redesign to fully integrate these capabilities into your operations.

Learn more by visiting our Unified Communications center.

Contact Us:

If you are interested in learning more about how we can help you develop a technology strategy, contact us.

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